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| Сообщение | Текущий текст |
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| ист. английский (en) | {| class="wikitable" |- ! State !! Contents of sw_notify_[date]_[time].txt !! Output for netstat -a -b |- | Proper functioning || ### Connection with server 'https://192.168.1.77:8000/' established || TCP 192.168.1.93:50526 WIN-72GIRJLOKGJ:8000 ESTABLISHED [safensec.exe] |- | Port 8000 is blocked by firewall on the server || Failed to get server status: . Error code: 10060 || TCP 192.168.1.93:50288 WIN-72GIRJLOKGJ:8000 SYN_SENT [safensec.exe] |- | Port 8000 is blocked by firewall on the client || Failed to get server status: Permission denied. Error code: 10013 || - |- | The server is switched off || Failed to get server status: . Error code: 10060 || TCP 192.168.1.93:50442 192.168.1.77:8000 SYN_SENT [safensec.exe] |- | The network adapter is disabled on the client || Failed to get server status: Network is unreachable. Error code: 10051 || - |- | The network adapter is not connected to the client || Failed to get server status: No route to host. Error code: 10065 || - |- | The SysWatch client establishes a connection to the server, receives the status and settings ID, then requests settings for the ID and gets a response.<br> An exeption occurs while interpreting the settings, because theу are not JSON-compatible.<br>It is possible that the settings were only partially delivered, or that something completely different was sent instead of them.|| Error occurred when executing messages send thread: 'JSON Exception' <br> ||- |- |The SysWatch client fails to establish a connection to the server due to a problem in the certificate of the server.<br>It is possible that this is due to expiration of CA certificate in ClientSettings.xmlc. || Failed to get server status: error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed. Error code: 0 <br> ||- |- |The SysWatch client fails to establish a connection to the server due to a problem with the cryptographical services of OS Windows.<br>|| Exception occurred while initializing server connection module: boost::filesystem::unique_path: Keyset as registered is invalid. <br> ||- |- |The server does not allow SysWatch to establish a connection. In this case, the file ClientSettings.xmlc has been copied to the SysWatch client which was connected to the server.<br>|| Failed to put agent info: Forbidden <br> Failed to post events: Forbidden <br> Failed to get agent tasks: Forbidden <br> ||- |} </div> </div> <br /> <div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-profile-log" data-expandtext="Show" data-collapsetext="Hide" style="background:#bbbbbb; width:1000px;"> '''update_[date]_[time].txt – Log of module and antivirus base updates for SysWatch client''' <div class="mw-collapsible-content"> {| class="wikitable" |- ! State !! Contents of update_[date]_[time].txt !! Solution |- | Can't update antivirus bases || 07.05.2020 21:00:06 Av4: avupdater_t::Initialize failed to LoadLibrary C:\Program Files\SoftControl\SysWatch\Plugins\AV\AV4\avupdate.dll, LastError=14001 07.05.2020 21:00:06 Av4: Module initialization error. || Install the vcredist_x86_2008.exe update. |} </div> </div> <br /> |
| ист. русский (ru) | {| class="wikitable" |- ! Состояние !! Содержимое sw_notify_[date]_[time].txt !! Вывод команды netstat -a -b |- | Все работает || ### Connection with server 'https://192.168.1.77:8000/' established || TCP 192.168.1.93:50526 WIN-72GIRJLOKGJ:8000 ESTABLISHED [safensec.exe] |- | На сервере управления 8000 порт закрыт фаерволом || Failed to get server status: . Error code: 10060 || TCP 192.168.1.93:50288 WIN-72GIRJLOKGJ:8000 SYN_SENT [safensec.exe] |- | На клиенте 8000 порт закрыт фаерволом || Failed to get server status: Permission denied. Error code: 10013 || - |- | Сервер управления выключен || Failed to get server status: . Error code: 10060 || TCP 192.168.1.93:50442 192.168.1.77:8000 SYN_SENT [safensec.exe] |- | На клиенте отключен сетевой адаптер (Disable) || Failed to get server status: Network is unreachable. Error code: 10051 || - |- | На клиенте извлечен сетевой адаптер || Failed to get server status: No route to host. Error code: 10065 || - |- | Клиент SysWatch установил соединение с сервером, получил от него свой статус и ID настроек, после чего запросил настройки по указанному ID и получил что-то в ответ.<br> При расшифровке настроек возникло исключение, т.к. они не соответствуют формату JSON.<br> Возможно настройки пришли не полностью, либо вместо них удаленный узел прислал что-то совсем другое. || Error occurred when executing messages send thread: 'JSON Exception' <br> ||- |- |Клиент SysWatch не смог установить соединение с сервером управления, в связи с проблемами в сертификате сервера управления.<br> Возможной причиной является истечение срока действия сертификата CA, находящегося в файле ClientSettings.xmlc. || Failed to get server status: error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed. Error code: 0 <br> ||- |- |Клиент SysWatch не смог установить соединение с сервером управления, в связи с проблемами в криптографических службах ОС Windows.<br>|| Exception occurred while initializing server connection module: boost::filesystem::unique_path: Keyset as registered is invalid. <br> ||- |- |Сервер управления не позволил клиенту SysWatch установить соединение. В данном случае на подключенный к серверу управления клиент SysWatch в папку C:\Program Files (x86)\SoftControl\SysWatch\Data был подложен файл ClientSettings.xmlc. <br>|| Failed to put agent info: Forbidden <br> Failed to post events: Forbidden <br> Failed to get agent tasks: Forbidden <br> ||- |} </div> </div> <br /> <div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-profile-log" data-expandtext="Показать" data-collapsetext="Скрыть" style="background:#bbbbbb; width:1000px;"> '''Журнал обновлений модулей и AV баз клиента SysWatch update_[date]_[time].txt''' <div class="mw-collapsible-content"> {| class="wikitable" |- ! Состояние !! Содержимое update_[date]_[time].txt !! Решение |- | Не обновляются AV базы || 07.05.2020 21:00:06 Av4: avupdater_t::Initialize failed to LoadLibrary C:\Program Files\SoftControl\SysWatch\Plugins\AV\AV4\avupdate.dll, LastError=14001 07.05.2020 21:00:06 Av4: Ошибка инициализации модуля. || Установить обновление vcredist_x86_2008.exe |} </div> </div> <br /> |
