Understanding messages from SoftControl log files/en

   sw_notify_[date]_[time].txt – SysWatch client to Service Center connection log

State	Contents of sw_notify_[date]_[time].txt	Output for netstat -a -b
Proper functioning	### Connection with server 'https://192.168.1.77:8000/' established	TCP 192.168.1.93:50526 WIN-72GIRJLOKGJ:8000 ESTABLISHED [safensec.exe]
Port 8000 is blocked by firewall on the server	Failed to get server status: . Error code: 10060	TCP 192.168.1.93:50288 WIN-72GIRJLOKGJ:8000 SYN_SENT [safensec.exe]
Port 8000 is blocked by firewall on the client	Failed to get server status: Permission denied. Error code: 10013	-
The server is switched off	Failed to get server status: . Error code: 10060	TCP 192.168.1.93:50442 192.168.1.77:8000 SYN_SENT [safensec.exe]
The network adapter is disabled on the client	Failed to get server status: Network is unreachable. Error code: 10051	-
The network adapter is not connected to the client	Failed to get server status: No route to host. Error code: 10065	-
The SysWatch client establishes a connection to the server, receives the status and settings ID, then requests settings for the ID and gets a response. An exeption occurs while interpreting the settings, because theу are not JSON-compatible. It is possible that the settings were only partially delivered, or that something completely different was sent instead of them.	Error occurred when executing messages send thread: 'JSON Exception'	-
The SysWatch client fails to establish a connection to the server due to a problem in the certificate of the server. It is possible that this is due to expiration of CA certificate in ClientSettings.xmlc.	Failed to get server status: error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed. Error code: 0	-
The SysWatch client fails to establish a connection to the server due to a problem with the cryptographical services of OS Windows.	Exception occurred while initializing server connection module: boost::filesystem::unique_path: Keyset as registered is invalid.	-
The server does not allow SysWatch to establish a connection. In this case, the file ClientSettings.xmlc has been copied to the SysWatch client which was connected to the server.	Failed to put agent info: Forbidden Failed to post events: Forbidden Failed to get agent tasks: Forbidden	-

   update_[date]_[time].txt – Log of module and antivirus base updates for SysWatch client

State	Contents of update_[date]_[time].txt	Solution
Can't update antivirus bases	07.05.2020 21:00:06 Av4: avupdater_t::Initialize failed to LoadLibrary C:\Program Files\SoftControl\SysWatch\Plugins\AV\AV4\avupdate.dll, LastError=14001 07.05.2020 21:00:06 Av4: Module initialization error.	Install the vcredist_x86_2008.exe update.